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1. What are the modes of Payment?
2. What are the delivery Conditions for Hotel?
3. What if I do not receive an order confirmation Via Email?
4. Can I change the Delivery address or Delivery date of Order?
5. Is it safe to use my Credit Card Online?
6. How safe is my personal information?
7. How do I know Delivery Date?
8. Can I mention Specific Delivery time?
9. What if there is problem in Product or NonDelivery?
If there is any problem in product or quality or non delivery of the products you should mail us within 2 hours of the delivery.
For any Warranty and Quality the manufacturing brand is responsible we are not responsible for the same
We are not responsible for Non Delivery of Item caused due to Natural Calamities (Fire,Earthquake,Strike,Rains,Floods,Delivery Vehicle Failure,Accidents etc.)
10. Will My Product Look same as Shown in the Picture?
11. Will my Order Deliver on same day I order?
12. Do you deliver Order on Sundays and National Holidays?
13. Do you Deliver Midnight Order?
For Midnight Delivery Prior intimation is required and is available for limited cities only. It will be charged extra apart from Delivery Charges, you can call on 8797055599 or email us at firstname.lastname@example.org and get the confirmation by email of Midnight Delivery before Ordering.
(P S :- If order is not delivered in night, it will be delivered next day morning and night charges paid will be adjusted in morning delivery.)
14. Do you Deliver at Early Morning?
15. What if Receipient is Not There at the Given Address?
16. Can I Send Some Message along with the Order?
17. How do i know Dollar Cakes has received my order or not?
18. How do i come to know my order is Delivered Fine?
Dollarcakes.in guarantees each order to be delivered on the requested delivery date and an email is sent to you confirming the delivery. Also if by any reason the order can not be filled, you will be contacted by our customer service as soon as the florist reported his delivery problem. If you know that the order did not reach at its delivery destination you may contact us at care@DollarCakes.in to claim a non delivery with reference to your Order Number.
19. When will the Order Delivered at What Time?
We can not guarantee the time of delivery, but the flowers will be delivered on the delivery date specified by you. If your flowers need to reach the recipient at a specific time please mention it in the additional information box in checkout form or send us an email to us. Our delivery staff will do their utmost to meet your delivery time request, however we cannot guarantee the time of delivery.
20. What if My Order is Not Delivered on my desired date?
In rare cases like these, full amount will be refunded. Read our Terms & Conditions for more information.
21. What Items can be sent along with the Order?
All the items mentioned on the site can be sent along with the orders but if you have anything that is not available on our site, you can always ask for the same on 7277554451 and you will be given the Quote. Please note that Alcoholic Beverages or items are not allowed to sold online in India.
22. What if we wish to cancel the Order?
If you wish to cancel the order there will be 50% cancellation charges and you have to mail the cancellation mail 1 day in advance (24 hours) before the delivery date of the product at email@example.com If you wish to cancel the order on the delivery date then there will be no refund for the amount paid.
23. What is Free Shipping?
24. Why am I being charged higher while making payment in International Curreny?
Dear Customer when you opt for an international payment option rather than Indian Rupees (INR) many Banks/Credit Card Companies charge their customer fees for making payment in other currency execpt for which the credit card has been alloted (eg an Indian issuing Bank Credit Card will charge their customer for making payment in Dollar,Euros etc. and also the USA or any other Country issuing Bank will charge their customer for making payment in INR rupees or any other currency exept home town.
We are not responsible for such fees, liablities ,charges levied by your credit card issuing company. Please check such charges with your Bank before making the payment.